Posts for: #Unifi

Bypass Unifi blocking and censoring using a DNS switch or VPN connection

If you’re on Unifi you might have noticed that some sites are blocked and it’s due to government directives to block these sites.  Now that goes against what the Government of Malaysia promised it’s stakeholders during the advent of the MsC, in which it promised to not censor the internet. If you remember, somewhere in August 2008, the government issued a similar directive to censor Malaysia Today.

So what's a average user to do to bypass these internet blocks. The blocks themselves are issued by the government and issued to all ISPs, fortunately there are a couple of ways to bypass these internet blocks which amount to censorship, and it depends on what kind of mechanism your ISP uses to block it. I'm all for a free internet and here are some ways you can bypass those blocks.

[Read more]

SKMM on my Unifi Downtime

Did you know Malaysia has a Multimedia and Communication Commission that oversees the quality of service for telecommunications companies including the broadband services they provide. I also understand that they are the enforcers of the Communications and Multimedia Act 1998, with a determination on the mandatory standards for the Quality of Service (Broadband Access Service) .

In not so many words, there are actually laws in place to ensure that your broadband provider meets a minimum standard in terms of uptime and service availability.

However, after reading the a short snippet of the Act from the SKMM website here, I was surprised to find that while it did have a specific outline for the quality of service, it did not have an outline for the penalty imposed if the quality of service was not met.

[Read more]

Unifi vs. Yes : The speed showdown

Alright, so my Unifi is back up and running, apparently it was an area wide network issue that caused half my town to experience a Unifi Blackout, I have thus named this debacle, the Great CNY blackout of 2012. I was left 9 days without an internet connection and was forced to reload my Yes Broadband package to go online.

Anyway, with a little credit left on my Yes broadband account, I decided to test out the speeds of Yes against my Unifi connection and see who comes up tops.

Some disclaimers before I continue, I ran this test on a Saturday morning where web-traffic shouldn’t be too high in Malaysia, and I subscribe to the 5Mbps Unifi Package and a standard Yes pre-paid package. I also decided to run 4 test per ISP, and then compare the results. First I tested against 2 local servers (Singapore considered local here), and then 1 test each to the US and Europe. I used speedtest.net and while the results will probably be inconclusive, it’s a good benchmark to use in case you’re wondering whose faster.

[Read more]

My Last Hope on Unifi: Twitter

[blackbirdpie url=“https://twitter.com/#!/keithrozario/status/167140677531074560”]

I posted the tweet above about 40 minutes ago, complaining about my omni-present (or omni-absent) Unifi connection issues about an hour ago.

Barely 30 minutes later, a friend of mine retweeted it and cc’ed a TM twitter account @TMConnects

[Read more]

Did an email to the CEO really help restore my Unifi services?

Just this morning I wrote about how my Unifi services went down and how I wrote a letter to what ‘appears’ to be Telekom Malaysias CEO email address.

A lot of Malaysians are skeptical that CEOs would actually respond to emails. Steve Jobs has responded to many emails personally and so has his successor Tim Cook. There have even been reports of Palm's CEO responding to customer query and even non-tech companies like home depot doing the same.

These however are American companies, not Malaysian, would a Malaysian CEO actually respond to an email from a small-time RM150/month customer like myself? I figured why not give it a try, I was already internet-less -- what more is there left to lose?

[Read more]

Unifi sucks: Here’s why

Last year I moved into my new place, and had to apply for Yes! broadband because my place wasn’t Unifi ready yet. I blogged about how much I enjoyed the Yes! experience and even recommended it to most friends and family. That little love affair however took a turn for the worst when I discovered Yes! would experience a service interruption nearly once a month and the overall design of the Yes! service was lacking. So in the end I parted ways with Yes! and subscribed to Unifi instead.

[Read more]