
Just this morning I wrote about how my Unifi services went down and how I wrote a letter to what ‘appears’ to be Telekom Malaysias CEO email address.
A lot of Malaysians are skeptical that CEOs would actually respond to emails. Steve Jobs has responded to many emails personally and so has his successor Tim Cook. There have even been reports of Palm's CEO responding to customer query and even non-tech companies like home depot doing the same.
These however are American companies, not Malaysian, would a Malaysian CEO actually respond to an email from a small-time RM150/month customer like myself? I figured why not give it a try, I was already internet-less -- what more is there left to lose?







