
While they may have caused “The Great 9 day downtime of 2012”, and I ‘might’ have been terribly upset with them. Over the past few months, I must admit– My Unifi Connection Speed is Absolutely brilliant!!
Say what???!
You heard me right, although I had a terrible 9 days of no internet earlier this year, Unifi has been nothing but buttery silky smooth ever since. It’s really amazing, and for the price I’m paying I’m not complaining, in fact I’m actually congratulating Unifi for their great service. That’s right Unifi, here’s a congratulations to you!
It’s true, many people have wrote to me (some publicly, most privately) to complain about the service they get from Telekom Malaysia, and I still think they could do more to improve the quality of their customer service, as well as the processes behind them. I also think that these downtimes should be avoidable on Telekoms part, and Telekom should work better to win back and compensate affected customers.
However, it must be said that for me at least, my Unifi connection speed for torrent downloads and youtube videos is more than good enough, and here’s the proof.





